Frequently Asked Questions

We offer home delivery of our sofas using DHL. You can select different delivery options at checkout.
We ship small packages using PostNord and Schenker which lets you pick up your package at your closest delivery point.

When your delivery is shipped we always send a message with a tracking number so you can track your delivery. DHL always notify customers with a text message(SMS). Business customers can add text message(SMS) notification at checkout.

In order to prevent fraud for example in case your email account is hijacked we require that all delivery address changes must be done by contacting us. We are happy to help with this and will notify DHL immediately. E-mail us at info@uifab.se or call us at 040 405566 to change your delivery address.

If you would like to return your order, you can do that free of charge in any of our shops. Or you can take care of it your selves in i accordance with our terms. If you are helpful with filling out our return documents so that its possible to book a return freight with DHL.

As a private customer you can always regret and return. We give you 14 days full free return. Also the Swedish law “Distansköplagen” or The Act on Distance Contracts and Off-Premises Contracts give you the right to return if you pay the return freight. We do more that this and gives you 14 days free return in original original packaging. You can read more about this in Distansköplagen and on the Swedish Consumer Agency (Swedish: Konsumentverket) website where there is a template for this.

Sofa Bed Expert 14 day buy on approval or 14 day right of withdrawal or 14 day free return policy

Swedish Consumer Agency: withdrawal from purchase template form

Swedish Consumer Agency: The Act on Distance Contracts and Off-Premises Contracts (also known as “distansköplagen” in Swedish)

Hallå konsument(Hello Consumer): Lagen om distansavtal och avtal utanför affärslokaler (Swedish)

We have created a Made For Every Night label. All sleeper furniture that have the “Made for every night use” label are excellent choices if you intend to sleep in your sofa bed on a regular basis.

To read more about our made for every night label and the sleeper furniture we recommend please visit Made for every night.

Pocket Spring: Medium / Hard
Latex: Medium / Hard
Cotton: Hard
Foam: Medium
High elastic foam: Soft-medium hard
Bonnell Spring: Medium
Visco elastic foam: Soft

Most sofa beds are made with a medium mattress to fit most people. If you are light person a pocket spring mattress can be perceived as hard. In that case it might be a good option to add a softer mattress on top . We also offer sofas with the optional latex mattress which are soft and adapt to the body.

Futon mattresses are naturally harder but there are a lot options that are softer even for futon mattresses.

For more information about different mattresses and sleeper furniture please visit our Buyers Guide where we go into more detail.

We have written the delivery time for each sofa at the bottom of every sofas description. The delivery time depends on which fabrics you choose. We want to offer our customers a wide range of fabrics which is why we haven’t excluded any fabric options.

In some cases you can get direct delivery from the manufacturer if they have the item in stock. Added shipping fees apply because it is more expensive to ship a single sofa from abroad compared to shipping multiple sofas in a single shipment. Please contact us and we’ll check if the items you are interested in are available.

We will send a preliminary delivery date as soon as we receive full payment, have ordered the sofa from the manufacturer and have received an order confirmation from the manufacturer. If you’ve ordered an item that is in stock we will ship it immediately and you will receive it within 3-5 business days.

We have a store in Skåne-Tranås in Österlen, Skåne, Sweden.
Read more about our shop here: Store.

Yes, we have a payment option at checkout which lets you pay 1/3 when you order and 2/3 at delivery.

If you as a business have ordered from us previously and are listed in our invoice register we can send you an invoice with payment due after 30 days.

Of course we can provide you with a more detailed invoice for your order(s). E-mail us at info@uifab.se and we’ll be happy to help you.

You can find assembly instructions here: Assembly instructions.

Yes, we are happy to send a small piece of fabric to you in order for you to evaluate how the fabric looks in your home. The colour of the fabric looks different under the lighting in a store or on a display compared to what it looks like under your lightning at home.

For information about how to contact us by phone, email or online chat please visit our customers service page.